Privacy Policy
Effective Date: 22 September 2025
At Katelyn Bolin Naturopathy, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you access our website or use our services. We are committed to complying with the Australian Privacy Principles under the Privacy Act 1988.
1. Information We Collect
When you book an appointment or contact us, we may collect personal information, including:
Name
Contact details (email, phone number, postal address)
Health information necessary for your naturopathic care
This information is collected through our online forms and securely stored in our clinic management system, Cliniko.
2. How We Use Your Information
We use your information to:
Provide naturopathic health care and related services
Manage your appointments and communicate with you
Coordinate with third-party suppliers (e.g., dispensaries) to support your treatment
Your information will only be used for these purposes or as required by law.
3. Sharing Your Information
We may share your personal and health information with:
Third-party suppliers who assist in delivering your care (e.g., dispensaries)
We do not sell your personal information to any third parties.
4. Data Security
We take the security of your information seriously. Your data is stored securely via Cliniko, which uses industry-standard encryption and access controls to protect your information.
5. Your Rights
Under the Privacy Act 1988, you have the right to:
Access your personal and health information
Request corrections of inaccurate information
Withdraw consent for certain uses or sharing of your information
Request deletion of your information, where applicable
6. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.